This comprehensive hotel and management course includes 11 mandatory modules. From an Introduction to Hotel Management, you will move through essential aspects like Principles of Hotel Front Office Operations, Housekeeping, Engineering & Security Operations, and Hotel Food and Beverage Management. You'll also gain expertise in managing teams with modules on Recruitment, Training, Human Resources, and strategies for dealing with challenging interpersonal situations like Anger and Stress Management. Choose between Techniques for Maximum Sales and Information Management as your optional module. With enrolment open throughout the year, our hotel and hospitality management courses are suitable for even the busiest learners.
Course Structure:
The Advanced Diploma in Hotel Management Level 7 comprises a total of 130 credits, ensuring an in-depth and advanced understanding of hotel management principles. Each module contributes to your overall proficiency and expertise in the field.
How Will You Study?
Our user-friendly online learning platform is accessible 24/7, allowing you to study at your own pace using a desktop computer, laptop, mobile, or tablet.
Assessment Methods:
Assessment methods include assignments based on MCQs designed to apply your knowledge in real-world scenarios, ensuring a hands-on and effective learning experience.
Results and Certificate:
Upon successfully completing all mandatory and optional modules, you will be awarded the Advanced Diploma in Hotel Management Level 7 by EBMA, recognizing your advanced knowledge and skills in the field of hotel management.
Who Is This Course For?
These hotel and hospitality management courses are suitable for individuals who:
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Have significant experience in hotel management and seek advanced knowledge.
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Aspire to pursue senior managerial roles in hotel operations.
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Desire a flexible learning option for personal and professional development in the dynamic field of hotel management.
Mandatory Modules:
Module 1: Introduction to Hotel Management
Gain a comprehensive understanding of advanced hotel management, exploring key concepts, trends, and advanced principles that shape the global hotel management landscape.
Module 2: Principles of Hotel Front Office Operations
Explore advanced principles and practices of hotel front office operations, focusing on efficient management techniques for reception, reservations, and guest services.
Module 3: Housekeeping, Engineering & Security Operations
Look into into advanced aspects of housekeeping, engineering, and security operations, ensuring a safe, clean, and secure environment for hotel guests.
Module 4: Hotel Food and Beverage Management
Gain advanced insights into managing food and beverage operations within a hotel, exploring concepts and techniques to ensure high-quality dining experiences for guests.
Module 5: Recruitment and Selection: Policy and Procedures
Explore advanced policies and procedures for recruiting and selecting personnel in the hotel industry, ensuring the selection of qualified individuals to meet the unique demands of hospitality.
Module 6: Training and Development Procedures
Understand advanced procedures for staff training and development in the hospitality industry, exploring techniques to enhance employee skills and performance.
Module 7: Human Resources Management
Gain advanced knowledge in human resources management within the hotel industry, focusing on effective strategies for managing personnel and ensuring organizational success.
Module 8: Dealing with Difficult People
Develop advanced skills in dealing with difficult people, understanding strategies for effective communication and conflict resolution in challenging situations within the hotel industry.
Module 9: Anger Management
Learn advanced techniques for anger management, focusing on strategies to maintain composure and professionalism in high-stress situations.
Module 10: Stress Management
Explore advanced stress management techniques, providing tools to cope with and mitigate stress in the fast-paced environment of hotel management.
Module 11: Crisis Management
Understand advanced crisis management strategies, equipping you with the skills to navigate and lead effectively during challenging situations within the hotel industry.
Optional Modules:
Module 12: Techniques for Maximum Sales
Explore advanced techniques for maximizing sales within the hotel industry, focusing on strategies to enhance revenue and profitability.
Module 13: Information Management
Gain advanced knowledge in information management, understanding how to effectively organize, analyse, and utilize information for strategic decision-making within hotel management.
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