Administrative Professional Certification 

Mandatory Modules:

The Job Functions of a PA / Secretary:

Acquire an elite understanding of the key job functions and responsibilities of a PA or Secretary, exploring advanced principles and applications of effective administrative support.

Telephone Skills:

Master advanced telephone skills, covering sophisticated communication techniques and professional phone etiquette required in senior administrative roles.

Mail Services and Shipping:

Gain elite insights into mail services and shipping, understanding the principles of efficient mail handling and shipping coordination in a professional setting.

Travel Arrangements:

Explore advanced intricacies of travel arrangements, covering complex planning and coordination of travel itineraries for top-level executives and professionals.

Organising Meetings:

Perfect advanced techniques for organizing effective meetings, focusing on strategic planning, coordination, and execution to enhance organizational productivity.

Time Management:

Develop elite time management skills, understanding advanced techniques and strategies to maximize efficiency and productivity in an administrative role.

Keeping Accurate Records:

Master the art of keeping accurate and detailed records, covering advanced documentation and record-keeping practices essential for organizational efficiency.

Writing Business Letters:

Enhance your skills in crafting sophisticated business letters, focusing on advanced written communication in professional correspondence.

Other Written Communication:

Explore various forms of advanced written communication, including reports, memos, and emails, with a focus on clarity and professionalism.

Presentation Skills:

Perfect your presentation skills at an advanced level, covering effective communication and public speaking techniques for impactful presentations.

Communication Skills:

Master advanced communication skills, encompassing verbal, written, and interpersonal communication at the highest professional level.

Optional Modules:

Body Language:

Explore advanced principles of body language, understanding its role in effective communication and professional interactions.

Listening Skills:

Perfect your listening skills at an elite level, focusing on active listening techniques and strategies for effective communication.

Upon completing this elite course, you'll be well-prepared for leadership roles such as Executive Personal Assistant, Chief of Staff, or Administrative Director. Consider further qualifications or career advancements in the dynamic field of administration at the highest professional level.