This diploma of business administration online, is delivered over 13 modules:
Module 1 – The Business Environment
In the first course module, candidates are provided with a broad overview of the business environment in general, incorporating a close inspection of micro and macro environments. Course content introduces a series of business types and their respective ownerships, a variety of internal and external factors that can affect a business, business ethics, the social responsibilities of the modern business and more.
Module 2 – Fundamentals of Administrative Management
A comprehensive introduction to the concept of administrative management follows in the second module, which provides candidates with an important definition as to what management means from a contemporary business perspective. A series of general management principles are outlined, along with several important management functions and characteristics.
Module 3 – HR Management
Human resource management forms the primary core focus of Module 3, which begins by introducing candidates to the primary functions of the human resource manager and a series of important HR ethics. Along with the primary objectives of human resource management for the modern business, course content covers professional HR planning.
Module 4 – Performance Management
Diploma Module 4 brings performance management into discussion, with specific focus on the primary objectives, functions and benefits of professional performance management. The concept of the performance appraisal is also outlined and explored.
Module 5 – Managing Finance
A series of financial management concepts and teachings are introduced in the following module. Course content covers a number of contemporary issues, including the objectives and functions of financial management, scope for financial management, planning for funds and an overview of financial responsibility and accountability.
Module 6 – Managing Resources
Resource management from a contemporary business perspective represents the primary core focus of Module 6, which explores the most important requirements for the provision of effective resource management and the benefits of planning/implementing a workable resource management strategy. Candidates also explore a series of challenges and issues related to resource management.
Module 7 – Effective Marketing
A brief introduction to effective business marketing is provided in Module 7, which guides candidates through the specifics of both creating and implementing an efficient marketing plan. Course content also provides an overview of the “6 Ps” and the core elements of the marketing mix.
Module 8 – Business Communications and Report Writing
The importance of exceptionally strong business communications is outlined and explored in Module 8, which also walks students through the basics of professional report writing. Along with exploring the key elements and structures of several reports and business communication types, candidates are guided through the most important key guidelines for effective corporate communications in general.
Module 9 – Time, Stress and Crisis Management
The following course module introduces candidates to a series of strategies for effectively and efficiently managing both time and stress. Along with an overview of workable and efficient stress management techniques, course content covers the preparation and implementation of an effective crisis management plan.
Module 10 – Assess, Manage and Monitor Risks
Risk management enter the conversation in Module 10, which guides candidates through a brief history of risk management and its most important core elements. Along with an overview of contemporary risk management as it exists today, course content provides an introduction to a wide variety of risk types and risk management tools.
Module 11 – Build and Maintain Effective Customer Relations
The importance of building and consistently managing strong customer relations represents the primary theme throughout Module 11, breaking the concept of customer relationship-management down to its core components. Along with exploring the traits and behaviours of positive and negative customers, candidates learn exactly how to transform negative customer experiences into positives for the business.
Module 12 – Team Management
Course content in Module 12 focuses primarily on team management skills and associated theoretical teachings. A variety of critical subtopics are covered, including the benefits of professional team management, how to build effective teams, an overview of the different types of business teams and an introduction to Bruce Tuckman's Team Development Model.
Module 13 – Starting a Business
In the final course module, candidates are guided through the most important aspects and considerations for those interested in starting their own businesses. Along with a comprehensive overview of the advantages of running a private business, course content introduces professional business plans, the marketing plan, effective methods for projecting costs, workable pricing methods and more.